Job Description

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
  • Operations
    • Pull and prepare orders, including counter fulfillment or staging for shipment.  Assure product is properly and safely stacked and organized on pallets
    • May load shipments on branch or customer trucks
    • Receive, verify, stage and stock/inventory all incoming material
    • Assist with product returns, including product inspection, restock/re-inventory, disposal, etc.
    • Maintain inventory controls by collecting stock location orders, printing request, recording amounts of materials or items received or distributed through a computer. Will assist in counting of physical inventory per company and branch procedures
    • Prepare packages for shipment via UPS/FedEx and common motor freight carrier
    • Ensure warehouse, dock, and parking lot areas are maintained and clean
    • Successfully complete all assigned training within given timeframe
  • Safety
    • Safely utilize PIT (power industrial trucks) equipment (Forklift, Order Picker, Reach Truck etc.) to pull and move product throughout the warehouse.  May be required to use RF scanner depending on branch operating system
    • Maintain safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust and mop. Organize warehouse and work area for orderliness at all times
    • Participate in monthly safety meetings
  • Sales
    • Sells based on company value proposition by identifying key growth opportunities product and services offerings.
    • Partner with Outside Sales to drive revenue including quotations, placing orders, checking stock, checking prices and assisting in problem resolution
    • Generate new and repeat sales by educating customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
    • Accurately process customer transactions such as providing pricing or quotes, taking orders or managing returns
    • Proactively recommend items needed by the customer to increase customer satisfaction and improve transaction profitability
    • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
    • Work with walk-in customers regarding questions on orders, quotes and/or job specifications
    • Maintain active and proactive customer relationship to ensure ongoing customer satisfaction and resolve any complaints
    • Successfully complete all assigned training within given timeframe
  • Customer Focus
    • Work closely with vendors to make sure product shipment /delivery dates are adhered to and communicate changes appropriately to the customer
    • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints
    • Assist with Counter Sales when necessary
  • Administrative
    • Timely and accurate data entry of sales orders and/or purchase orders into the ERP system
    • Order inventory when needed or when assigned
    • Assist with inventory control and physical inventory counts
    • Assist in the warehouse when needed pulling customer orders and/or unloading or loading of trucks
    • Assist with take offs, enter bids and process submittals as needed (Waterworks only)

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

  • Must be self-motivated, including high attention to detail with ability to focus and multi-task in a fast-paced environment with frequent interruptions
  • Strong computer skills including use of Microsoft Excel and Word; previous experience with an ERP system (i.e. Eclipse, Mincron) is an asset
  • Strong organizational, interpersonal, and communication skills required
  • Must have excellent customer service skills with the ability to sell product to a wide range of customers both in-person and by phone
  • Must be able to work positively within a team environment
  • Must be able to learn quickly and have a desire to succeed
  • Must have strong problem-solving skills with the ability to identify solutions with minimal assistance
  • Must present a professional image at all times to customers and vendors
  • Regular, timely attendance is required to meet customer needs in an efficient and effective manner


At MORSCO, our commitment to excellent customer service is just part of our story.  We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.


All full-time associates are eligible for the following benefits:

  • Medical and Dental Insurance
  • Flexible Spending Accounts
  • Company-paid Life Insurance
  • Short Term Disability
  • 401(k) Plan
  • Paid Time Off (PTO) - plus paid holidays

Voluntary benefits:

  • Additional Life Insurance
  • Long Term Disability
  • Cancer/Accident/Heart/Stroke Insurance
  • Vision Insurance


We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.


MORSCO is a leading U.S. distributor of commercial and residential plumbing, waterworks and HVAC, with showrooms across the country. Since our inception in November 2011, we've grown rapidly through a series of acquisitions and store openings. MORSCO 's family of brands consists of Morrison Supply, DeVore & Johnson, Murray Supply, Wholesale Specialties, Express Pipe & Supply, Farnsworth Wholesale, and Fortiline Waterworks. In 2018, MORSCO was acquired by The Reece Group, Australia's leading provider of plumbing, HVAC and waterworks products.

MORSCO is an EEO/AA/Disability/Vets Employer



Posted 29 Days Ago

Full time

REQ-04527

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online