Salesforce Professional Specialist
At MORSCO, you’re part of a big family. We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you’re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our "forever company."
Serve as the subject matter expert on various Salesforce technologies, features, and offerings.
Provide guidance on technical architecture, integration, development, configuration, customization efforts for the team.
Mentor and coach technical and non-technical Salesforce team members including 3rd party development resources.
Gather requirements, design, code, debug, analyze performance, package and deploy solutions within the organization.
Design solutions that leverage Salesforce best practices and introduce new technologies when needed.
Translate business requirements into well-designed technical solutions.
Understand the entire Sales and Service processes within the Reece USA business.
Maintain awareness of new sales technologies as well as sales processes.
Keep aware of regular releases to help analyze new features, create new processes, and recommend enhancements to Salesforce.
Operate within the Salesforce product suite, including Sales, Service and Community Clouds.
Maintain strong knowledge of Salesforce development and configuration including customizing Salesforce application using Triggers, APEX Classes, Visualforce, Workflow, Validation Rules, Flows, assignment rules, security, and access control.
Utilize any of the above skills to technically build an idea from a user story to a usable feature deployed to production environments.
Understand system architecture and ability to design scalable performance-driven solutions.
Employ key design patterns and large data volume limitations and best practices.
Understanding of data sharing and visibility considerations and how these play into platform architecture.
Integrate the platform with other system using a variety of authentication patterns (SAML, SSO, OAuth)
Build knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Define the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.
Participate in daily project meetings.
Own the platform technical strategy and capabilities to ensure scalability and functionality aligns with the business roadmap.
Deploy a multi-disciplinary approach (i.e. machine learning, AI tools, business analytics, etc.) to solving business challenges
Contribute to building a repository of tools, playbooks and best practices.
Advise on environment management, release management, code versioning best practices, and deployment methodologies.
KEY COMPETENCIES AND SKILLS REQUIRED
Influence - Applies different strategies to convince others to change their opinions or plans and ensures that proposals or arguments are supported by strong logic and a compelling business case.
Analytic Ability - Can work with data to identify patterns, uses judgment to form conclusions that may challenge conventional wisdom, and focuses on the crux of issues to identify high leverage intervention points and strategies
Communication - Conveys complex and technical business issues to diverse audiences, and projects a highly credible, polished image in presentations and communications.
Business Results Orientation - Seeks to understand the business needs and deliver prompt, efficient, quality service.
Learning Agility - Rapidly acquires new knowledge and learns new skills
Integrated - Familiarity with company structure and operations outside of IT
Bachelor’s degree in Information Systems, Business or equivalent work experience.
5+ years of experience configuring and building in Salesforce Sales Cloud is required.
Excellent interpersonal communications skills; able to effectively communicate and build relationships with stakeholders, process teams, leadership, and third parties
Strong written and verbal communication skills and ability to present in a clear and concise manner to all levels within the enterprise.
Three or more relevant Salesforce Certifications.
Working knowledge of Salesforce APEX is a plus.
Track record of meeting and/or exceeding established client, project and performance goals.
At MORSCO, our commitment to excellent customer service is just part of our story. We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:
- Medical and Dental Insurance
- Flexible Spending Accounts
- Company-paid Life Insurance
- Short Term Disability
- 401(k) Plan
- Paid Time Off (PTO) - plus paid holidays
- Additional Life Insurance
- Long Term Disability
- Cancer/Accident/Heart/Stroke Insurance
- Vision Insurance
We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.
MORSCO is a leading U.S. distributor of commercial and residential plumbing, waterworks and HVAC, with showrooms across the country. Since our inception in November 2011, we've grown rapidly through a series of acquisitions and store openings. MORSCO 's family of brands consists of Morrison Supply, DeVore & Johnson, Murray Supply, Wholesale Specialties, Express Pipe & Supply, Farnsworth Wholesale, and Fortiline Waterworks. In 2018, MORSCO was acquired by The Reece Group, Australia's leading provider of plumbing, HVAC and waterworks products.
MORSCO is an EEO/AA/Disability/Vets Employer