Job Description

The internship program at MORSCO is meant to provide students with a meaningful learning experience, while supplementing their schoolwork with workplace insights. Students will be cross-trained in our core business functions - warehouse operations, product delivery, sales, and customer relationships/service. This program also develops leadership, interpersonal skills, and MORSCO’s Values.

CUSTOMER FOCUS

  • Learn and understand the systems and processes necessary to provide high service levels to our customers and to maintain the operation of the branch and its inventory.
  • Work with customers regarding questions on orders, quotes and/or job specifications.
  • Contact customer following sales to ensure ongoing customer satisfaction and resolve any complaints.

SALES

  • Learn sales processes such as:
    • Generating new and repeat sales by providing product and technical information to customers
    • Accurately process customer transactions such as orders, quotes or returns.
    • Working closely with vendors to make sure product shipment /delivery dates are adhered to and communicate appropriately to the customer of any changes.
    • Timely and accurate data entry of sales orders and/or purchase orders into the inventory management system.

OPERATIONS

  • Gain product and application knowledge of materials sold by MORSCO while working in the warehouse, utilizing individual training from location manager and co-workers.
  • Provide support to the branch manager in the operation of the location by maintaining showroom and warehouse areas.
  • Learn purchasing function and inventory control processes.
  • Learn shipping and delivery procedures.

SAFETY

  • Safely utilize PIT equipment (Forklift, Order Picker, Reach Truck etc.) to pull and move product.
  • Maintain safe and clean work environment by keeping trucks, shelves, pallet area, and workstations neat.
  • Always organize warehouse and work area for orderliness. 

TRAINING PLAN

  • Execute an ongoing professional training plan by actively participating in all job related and company training, informational seminars, business meetings, and job shadowing.

KEY CAPABILITIES                                                                            

COMMUNICATION

  • Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message
  • Listening actively to others

CUSTOMER FOCUS

  • Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities
  • Crafting and implementing service practices that meet customers’ and own organization’s needs
  • Promoting and operationalizing customer service as a value

DECISION MAKING

  • Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information
  • Choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions
  • Taking action that is consistent with available facts and constraints and optimizes probable consequences

DRIVING FOR RESULTS

  • Tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement

EARNING TRUST

  • Gaining others’ confidence by acting with integrity and following through on commitments while disclosing own positions
  • Treating others and their ideas with respect and supporting them in the face of challenge

SAFETY FOCUS

  • Identifying and improving conditions that affect own and others’ safety

MORSCO is a leading U.S. distributor of commercial and residential plumbing, waterworks and HVAC, with showrooms across the country. Since our inception in November 2011, we've grown rapidly through a series of acquisitions and store openings. MORSCO 's family of brands consists of Morrison Supply, DeVore & Johnson, Murray Supply, Wholesale Specialties, Express Pipe & Supply, Farnsworth Wholesale, and Fortiline Waterworks. In 2018, MORSCO was acquired by The Reece Group, Australia's leading provider of plumbing, HVAC and waterworks products.

MORSCO is an EEO/AA/Disability/Vets Employer



Posted 9 Days Ago

Full time

REQ-04997

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online