Job Description

Guest Services Associate - Expressions Home Gallery

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A successful Guest Services Associate will coordinate and facilitate all showroom guest service duties by exhibiting a courteous and professional demeanor to our internal and external customer base. Candidate will provide administrative support to consultant and management staff.

Job Expectations

Consumer Experience

  • Greets all Expressions Home Gallery guests in a courteous and professional manner
  • Engage in active listening to guests with their requests and accommodate with utmost sincerity
  • Performs miscellaneous administrative tasks including reception, filing and sending thank you notes & gifts
  • Assist with timely communication between consultant and guests
  • Aid in follow-up calls and communication with guests

Store Operations

  • Make sure the Showroom is presentable. Guest services area is neat and stocked with vendor materials, consultant business cards, refreshments.
  • Maintain current systems knowledge

Skills/Knowledge/Experience

  • Ability to multitask well in a fast paced environment
  • Values a team-spirited environment
  • Provides exceptional customer service through enthusiasm for company and products offered
  • Abides by  all policies, rules and regulations of Morrison Supply, including all applicable safety rules and regulations
  • Exceptional communicator both written and verbal
  • Attendance on a regular, consistent timely basis
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • High School education or equivalent is required

Time Type

Full time

At MORSCO, our commitment to excellent customer service is just part of our story.  We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:

  • Medical and Dental Insurance
  • Flexible Spending Accounts
  • Company-paid Life Insurance
  • Short Term Disability
  • 401(k) Plan
  • Paid Time Off (PTO) - plus paid holidays

Voluntary benefits:

  • Additional Life Insurance
  • Long Term Disability
  • Cancer/Accident/Heart/Stroke Insurance
  • Vision Insurance

MORSCO is a leading U.S. distributor of commercial and residential plumbing, waterworks and HVAC, with showrooms across the country. Since our inception in November 2011, we've grown rapidly through a series of acquisitions and store openings. MORSCO 's family of brands consists of Morrison Supply, DeVore & Johnson, Murray Supply, Wholesale Specialties, Express Pipe & Supply, Farnsworth Wholesale, and Fortiline Waterworks. In 2018, MORSCO was acquired by The Reece Group, Australia's leading provider of plumbing, HVAC and waterworks products.

MORSCO is an EEO/AA/Disability/Vets Employer



Posted 20 Days Ago

Full time

REQ-00651

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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