Job Description

Counter Sales - Express Pipe & Supply

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Are you a Plumber interested in a career change? Do you have plumbing experience or plumbing materials knowledge? Are you interested in problem-solving and building strong customer relationships? Do you lead by example and are you willing to train and mentor others in their career growth development? If you have answered "Yes" to three of the four questions, a career at Express Pipe might be for you!

Express Pipe is a leading Southern California based plumbing distribution operation under the Morsco/Reece family of companies that service plumbing, HVAC and waterworks. Recently acquired by Reece, Express Pipe is on a mission to find career-minded team members who have initiative, drive and passion to lead by example and make a difference in our industry. The role of Counter Sales is the entry-level position within Sales. In this role, you are responsible for customer-facing operations directly impacting our customer at the Will Call counter and/or as a quality control inspection expert. You will be trained to perform whatever task required to exceed the customer’s expectations, providing the ultimate in customer experience! This position will also work with Warehouse Operations and has the potential for a leadership role!

Job Expectations

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Counter Sales

  • Pick up the phone early and often and let the customer know you care
  • Take customer sales orders efficiently
  • Problem-solve customer needs and make recommendations on products and materials
  • Build relationships with customers and team members
  • Perform credits and returns timely
  • Perform other sales duties as needed to build on customer service and advance in career development

Warehouse Operations

  • Lead by example in performing quality control inspections for outbound delivered material.
  • Receive, Pick, Replenish, Inventory, and Location Maintenance as needed.
  • Back up in routing, dispatch and light driving may be needed

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

  • High School education or equivalent
  • Minimum 2 years’ counter sales or relevant work experience preferred

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

  • Bi-lingual preferred
  • 2-3 years plumbing trade experience and/or plumbing supplies knowledge.
  • Must be able to demonstrate product knowledge during the interview process.
  • Must present a professional image at all times to customers and vendors
  • Must have proficient computer skills; previous experience with an ERP system (i.e. Eclipse, Mincron) is an asset
  • Must be self-motivated and able to multi-task in a fast-paced and ever-changing industry
  • Strong organizational, interpersonal, and communication skills required
  • Ability to effectively influence others to build trusting relationships
  • Must have excellent customer service skills with the ability to sell product to a wide range of customers both in-person and by phone
  • Must be able to work positively within a team environment
  • Must be able to learn quickly and have a desire to succeed

Full time

At MORSCO, our commitment to excellent customer service is just part of our story.  We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:

  • Medical and Dental Insurance
  • Flexible Spending Accounts
  • Company-paid Life Insurance
  • Short Term Disability
  • 401(k) Plan
  • Paid Time Off (PTO) - plus paid holidays

Voluntary benefits:

  • Additional Life Insurance
  • Long Term Disability
  • Cancer/Accident/Heart/Stroke Insurance
  • Vision Insurance

MORSCO is a leading U.S. distributor of commercial and residential plumbing, waterworks and HVAC, with showrooms across the country. Since our inception in November 2011, we've grown rapidly through a series of acquisitions and store openings. MORSCO 's family of brands consists of Morrison Supply, DeVore & Johnson, Murray Supply, Wholesale Specialties, Express Pipe & Supply, Farnsworth Wholesale, and Fortiline Waterworks. In 2018, MORSCO was acquired by The Reece Group, Australia's leading provider of plumbing, HVAC and waterworks products.

MORSCO is an EEO/AA/Disability/Vets Employer

Time Type

Full time

At MORSCO, our commitment to excellent customer service is just part of our story.  We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:

  • Medical and Dental Insurance
  • Flexible Spending Accounts
  • Company-paid Life Insurance
  • Short Term Disability
  • 401(k) Plan
  • Paid Time Off (PTO) - plus paid holidays

Voluntary benefits:

  • Additional Life Insurance
  • Long Term Disability
  • Cancer/Accident/Heart/Stroke Insurance
  • Vision Insurance

MORSCO is a leading U.S. distributor of commercial and residential plumbing, waterworks and HVAC, with showrooms across the country. Since our inception in November 2011, we've grown rapidly through a series of acquisitions and store openings. MORSCO 's family of brands consists of Morrison Supply, DeVore & Johnson, Murray Supply, Wholesale Specialties, Express Pipe & Supply, Farnsworth Wholesale, and Fortiline Waterworks. In 2018, MORSCO was acquired by The Reece Group, Australia's leading provider of plumbing, HVAC and waterworks products.

MORSCO is an EEO/AA/Disability/Vets Employer



Posted 6 Days Ago

Full time

REQ-01297

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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