Counter Sales Associate - Morrison Supply Co.
-Provide the highest level of customer service to walk-in and telephone customers to facilitate timely, efficient and friendly order fulfillment and a focus on generating repeat business.
Assist all customers (in-person and telephone) in selecting and purchasing required parts in a friendly, professional, and efficient manner
Inform customers of companion part requirements and specials; ensure that the customer is exposed to the full product line
Answer calls and provide information to customers on stock availability, pricing, shipping, etc.
Facilitate answers to technical and product questions
Take orders, provide quotes and prices
Coordinate shipping, prices, material information, and ordering capacities
Locate out-of-stock parts from outside source and submit emergency orders, if necessary
Provide necessary support to Outside Sales Team, such as placing orders, checking stock, checking prices and assisting in problem resolution
Process customer returns as necessary and executing prompt and effective resolutions to customer issues
Properly complete necessary paperwork neatly and according to company policy
Maintain counter area displays of merchandise in an orderly and attractive manner
Pull stock to fulfill and consolidate orders and perform other warehouse duties when required
Successfully complete all assigned training within given timeframe
Perform other duties as assigned
Time TypeFull time
At MORSCO, our commitment to excellent customer service is just part of our story. We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:
- Medical and Dental Insurance
- Flexible Spending Accounts
- Company-paid Life Insurance
- Short Term Disability
- 401(k) Plan
- Paid Time Off (PTO) - plus paid holidays
- Additional Life Insurance
- Long Term Disability
- Cancer/Accident/Heart/Stroke Insurance
- Vision Insurance
MORSCO is a leading U.S. distributor of commercial and residential plumbing, waterworks and HVAC, with showrooms across the country. Since our inception in November 2011, we've grown rapidly through a series of acquisitions and store openings. MORSCO 's family of brands consists of Morrison Supply, DeVore & Johnson, Murray Supply, Wholesale Specialties, Express Pipe & Supply, Farnsworth Wholesale, and Fortiline Waterworks. In 2018, MORSCO was acquired by The Reece Group, Australia's leading provider of plumbing, HVAC and waterworks products.
MORSCO is an EEO/AA/Disability/Vets Employer